[BA] The behavior perception system cannot find any records when querying a certain group – the organizational structure will not be automatically synchronized

Problem Description

The work efficiency module does not audit the behavior of playing games

Warning Information

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Process——

1. The audit policy checks the option to record the network application traffic generated by each user

2. The log records contain data about game applications, and the game application duration record is more than 10 minutes

3. Check the organizational structure in the behavior perception system and find that it is inconsistent with the current IAG organizational structure

4. Communicate with customers to confirm that the organizational structure has been adjusted

Root cause

The organizational structure in the behavior-aware system will not automatically synchronize with the organizational structure of the IAG

solution

Delete the current organizational structure in the behavior perception system and resynchronize the organizational structure of IAG to the behavior perception

Suggestions and Conclusion

The information synchronization of individual modules needs to be adjusted manually. It is recommended to confirm whether the current organizational structure is consistent with the Internet behavior management system when querying user information on behavior perception.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=22&type=1&category_id=6993&isOpen=true