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[Cyber Command] The operating device console occasionally crashes and prompts “out of memory”

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Problem Description

[Cyber Command] The operating device console occasionally crashes and prompts "out of memory"

Warning Very-Low Risk


QQ Image 20210701125122.png (9.27 KB)

Effective troubleshooting steps

  1. Check the alarm Very-Low Risk, which indicates out of memory, which means insufficient computer memory.
  2. Open the computer task manager. The memory usage rate is high after the computer logs into the console, and it drops immediately after the console crashes.

    QQ picture 20210701125133.jpg (33.84 KB)

Root cause

Computer crashes due to insufficient memory

solution

Optimize computer memory usage or expand computer memory

Suggestions and Conclusion

It is recommended to use a high-performance computer for operation and maintenance management

Original Link

https://support.sangfor.com.cn/cases/list?product_id=24&type=1&category_id=9915&isOpen=true