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[Cyber Command] STA upgrade client prompt: Failed to obtain public network time, upgrade serial number verification failed

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Byadmin
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Problem Description

STA upgrade client prompts: Failed to obtain public network time, failed to verify the upgrade serial number, and the upgrade serial number has not expired

Warning Very-Low Risk


379065cb8260094997.png (714.03 KB)

Process——

Check whether the computer directly connected to the probe can access the Internet, such as visiting a company's official website: bbs.sangfor.com.cn for testing.

Root cause

The computer needs to be connected to the Internet to verify the upgrade serial number.

solution

Please upgrade after your computer is connected to the Internet.

Suggestions and Conclusion

The computer must be connected to the Internet before upgrading. The upgrade requires the computer to be able to access the Internet.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=24&type=1&category_id=9766&isOpen=true