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The alrm indicator is always on and Administrator Console cannot Log In in

Problem Description

solution

**Step One: **View there is a VGA port on the back of the device. If there is a VGA port, connect a monitor View the device Status. If there is no VGA port, connect a Serial Port cable View. If there is output when connecting a keyboard at the System level, find Software. Other interfaces, proceed to step Tue.
**Step 2: **Black screen, no picture displayed, turn off the power for 5 minutes and then turn Restore to see if it can be restored. If Restore restored, send the whole machine for repair; Auto unlock after BIOS interface, for a 2U device, turn off the power, push the rear hard disk box inward, restart the 1U device, and if it still cannot Restore after Restart, send the whole machine for repair; Auto unlock after System startup interface, Restart the device. If it still cannot Restore, send it back to the factory to flash System.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=156&type=1&category_id=27436&isOpen=true