Log in

Sangfor Support Center

Table of Contents
< All Topics
Print

【NGAF】Abnormal display when doing route testing on web UI.

Posted
Updated
Byalvin.chia@sangfor.com
Views3

Issue Description

Abnormal display when doing route testing on web UI. Always showing default route even there is static route configured.

Error/Warning Information

file

file

Handling Process

  1. Perform route test, found the route test result only display default route.

  2. Checked on all route, confirmed there is other route such as statics route and BGP route.

  3. Checked over backend, confirmed able to retrieve the correct route.

  4. Run the CGI over backend, and found it takes more than 20 seconds, hence the request had been time out and auto displayed as default route only.

Root Cause

CGI request timed out hence will display as default route only

Solution

Install patch KB-AF-20210905-RemoveSameAsBGPFromSRoute-AF8.0.26