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[SCP] After SCP is managed in Alibaba Cloud, the managed VM cannot display CPU and memory normally

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Problem Description

After SCP is added to Alibaba Cloud, the CPU and memory of the VM cannot be displayed normally when viewed from the SCP console

1.png (213.35 KB)

2.png (162.25 KB)

Effective troubleshooting steps

  1. The IP configured on the SCP platform must be able to communicate with the Internet
  2. On the Alibaba Cloud platform, VM need to install plugin and enable cloud monitoring

solution

  1. The VM on Alibaba Cloud needs to install plugin and enable cloud monitoring;
  2. After installing plugin, the CPU and memory can be seen normally when the SCP interface is refreshed

    3.png (211.75 KB)

Original Link

https://support.sangfor.com.cn/cases/list?product_id=36&type=1&category_id=19538&isOpen=true