【BBC】aBOS devices cannot access BBC devices using SDW-V type

Problem Description

The nfv devices in the aBOS323 device, such as AC AF, can access the BBC normally, but the aBOS device itself fails to access the BBC. The aBOS interface reports an error: Request server authentication failed

Warning Information

Effective troubleshooting steps

1. From the error message, it seems that there is a problem with the BBC authentication. After verifying the username and password configured on the BBC, it is found that there is no abnormality.

2. Check the BBC log information at the headquarters: /sf/log/today/sfvt_bbcauthsrv.log, and you will find obvious anomalies in the log:

Root cause

There is no SDW-V type adaptation on BBC, aBOS devices need to select aBOS type

solution

On BBC, change the type of SDW-V to aBOS type.

Suggestions and Conclusion

Generally, if BBC authentication fails, first check the username, password, and shared key, and then see if the type matches.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=63&type=1&category_id=19740&isOpen=true