[BBC] Branch device exits BBC management and reports incorrect decontrol password
Problem Description
The branch device exits BBC management and reports that the control password is wrong
Warning Information
Effective troubleshooting steps
- After using the unlock password setting and temporary unlock password on BBC, enter the password on the branch device to unlock, but the same error message still appears.
2. Check the system time of the branch device and BBC. The system time cannot be modified due to the permission problem of the branch device. Therefore, modify the time on BBC. After the modification, you can exit BBC normally.
Root cause
The branch device time is inconsistent with the BBC system time
solution
Modify the system time in BBC to the branch time
Operation Impact Scope
It is recommended to operate when there is no task
Original Link
https://support.sangfor.com.cn/cases/list?product_id=63&type=1&category_id=19788&isOpen=true