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[BBC] How to remove the restart prompt in BBC tasks

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Problem Description

In versions prior to BBC2.5.6, when customers restart their devices at certain times, the device interface will always prompt that the restart operation is in progress, affecting the customer experience

Effective troubleshooting steps

Reason: When the system is restarted, a log task will be generated to track the execution of this task. However, it is very likely that the database has been closed during the restart, and there is no time to update the execution of this task, so this state continues to be executed.

Solution:

mysql -uroot -p #Log in to the database

use bbc_new; #Use bbc_new library

update bbc_log set status=2 where status=1; #Set the task being executed to 0, that is, end the task

Note: This will change the status of all tasks that are still being executed to completed. Before use, make sure to restart only the task that is being executed.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=63&type=1&category_id=19672&isOpen=true