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Category – Hyper-Converged Infrastructure(HCI)

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HCI Common Log Description (VT,VS and VN)

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Knowledge Base
“` [HCI] The administrator account is used to log in to the virtual machine and prompts you that your account has been disabled. “`
“` [HCI] The Windows system MBR format only supports 2TB disks and needs to be converted to GPT format “`
“` 【HCI】sCloud620 installation displays garbled characters “`
“` 【HCI】Virtual machine migration from HCI to heterogeneous VMware failed, with the error message "Failed to retrieve vCenter storage information" “`
[acloud] A disk of the virtual machine migrated to the acloud platform cannot be recognized
[aCloud] Adding a physical disk to a virtual machine reports an error: This disk is offline or inaccessible on this host
[aCloud] Adding an existing disk to a virtual machine reports an error message saying the disk file is in use
[aCloud] After changing the IP of acloud Cluster and acmp, acloud shows Not licensed
[aCloud] After installing Ubuntu 16.04, the graphical interface starts but the mouse cursor is not visible, although it can be clicked.
[acloud] After installing vmTools, the NIC cannot be seen in ifconfig. It returns to normal after uninstallation.
[aCloud] After migrating a Windows 2003 virtual machine to hyper-convergence on VMware, an error message is displayed when changing the IP address to the original virtual machine IP address.
[acloud] After Node has Graphics Card installed, the virtual machine has a Graphics Card added, but cannot boot and reports an error
[aCloud] After uploading the WAN optimized image, when creating a cloud interconnection tunnel on the cloud interconnection page, it still prompts to upload the image
[aCloud] Automatic deployment of RAC error ORA-00401
[aCloud] Automatic deployment script installation error [FATAL] [INS-30132]
[aCloud] Automatic merging of virtual machine backups failed.
[aCloud] Cluster occasionally prompts vxlan port alarm
[aCloud] Cluster upgrade reminder: There is a task running. Please go to the task list to cancel the running task, or wait for the task to complete before proceeding
[aCloud] Cluster ZK service did not add alarm
[aCloud] Creating a vAF device on the enterprise-level cloud acmp cloud management platform, unable to select storage location
[aCloud] Creating a virtual storage reports an error "Timeout in obtaining Node information, please try again later"
[aCloud] Dell FC disk cannot be recognized on the Add FC storage page
[aCloud] Error when entering rman, ORA-12560: TNS: protocol adapter error
[acloud] Error when migrating a virtual machine from vmware to acloud: The number of Slot per CPU socket of the migrated virtual machine cannot be an odd number greater than 1
[aCloud] Error when uploading ISO image to FC storage: Disk space check failed, please check whether the disk space is sufficient or whether the disk space is writable
[aCloud] Errors when running Rman backup scripts: RMAN-06208, RMAN-06210, RMAN-06214
[aCloud] Explanation of various operation speed restrictions on the hyper-converged platform.
[aCloud] In aCMP scenario, log in to Cluster and manually Revoke/Deallocate Cluster authorization, and it cannot be added again
[aCloud] Migrate VM prompt: Please check whether the boot disk or the system disk is a GPT disk, if so, upgrade system to Windows Server 2008 R2 first before performing migration operation.
[aCloud] Non-admin user administrator fails to start the virtual machine, prompting that there is no power control permission
[aCloud] Oracle database expdp exports a table with lob fields, reporting an ORA-01555 error
[aCloud] Oracle RAC reports an error, PRVG-1101: The SCAN name cannot be resolved
[aCloud] P2V Migration virtual machines prompts "Disks with the same disk ID are not supported in the system"
[acloud] p2v tool migration reports network configuration error, prompting that the subnet mask corresponding to IP (xxxx) failed to be obtained
[aCloud] Platform upgrade 6.0.0R3 completed, waiting for Node restart, Cluster IP is not accessible.
[aCloud] Reporting "libcap.so.1: cannot open shared object file: No such file" during Oracle Rac installation
[aCloud] Server2008 virtual machine enters the repair interface after Power On on.
[acloud] Storage Expand Capacity alarm prompts that the total number of authorized physical CPUs required in Cluster is greater than the number of virtual storage Licensing/license key authorizations
[aCloud] Stretched Cluster adding witness node host to extended cluster: Node hard disk configuration does not meet requirements
[aCloud] stty erase solves the issue of ^H appearing when pressing backspace.
[acloud] The aggregation network with Xinrui's switch is not working
[aCloud] The IO Latency of the Oracle database file type Log File in the monitoring center has exceeded the threshold of 50ms for 3 consecutive times.
[aCloud] The monitoring center reports an error when adding performance monitoring to a Windows virtual machine, indicating that no credentials have been set for the virtual machine
[aCloud] The newly added Cluster in the cluster cannot recognize the external ISCSI storage.
[aCloud] Ubuntu system virtual machine console keyboard layout is chaotic.
[aCloud] Unable to import VAF licensing/license Licensing/license key
[aCloud] Unable to mount Linux LVM partition in rescue mode.
[aCloud] Virtual machine performance optimization installation failed
[aCloud] When adding a physical disk to a virtual machine in FC storage, the physical disk on the server cannot be seen
[aCloud] When adding an aggregated Aggregate Interface, some network ports cannot be selected
[aCloud] When adding iscsi storage, an error message appears: "Storage access exception, please confirm the storage environment"
[aCloud] When backing up a virtual machine with CDP, an error message appears: "The host where the Node is located cannot access the IO log storage"
[aCloud] When Clone VM and selecting the Run Location, an exclamation mark appears in front of a Node, and it is prompted that cloning the virtual machine to this Node will cause network disconnection
[aCloud] When creating a virtual Virtual Datastore, it prompts "Data Disk configuration is incorrect, at least 2 hosts are required to configure Data Disk"
[acloud] When creating a volume for virtual storage, it prompts that the acquisition of Node information has timed out.
[aCloud] When filling Licensing/license key, it prompts "Device basic component (aSV) Licensing/license key failed, Licensing/license key check failed"
[acloud] When importing the CDP backup Licensing/license key, the message "Insufficient CDP module Licensed Resources, please contact customer service to upgrade Licensing/license key
[aCloud] When opening the SANGFOR Converter migration tool, the message "Sangfor migration tool installation failed" pops up
[aCloud] When replacing Node, the message "The remote Node and the current Cluster patch package version are inconsistent" appears.
[aCloud] When starting the MySQL service on the server 2003 virtual machine, an error message appears: The local computer cannot start MySQL, error 1053: The service did not respond to the start or control request in a timely manner
[acmp] The acmp service is unavailable, possibly due to system congestion.
[ASW] Garbled code when logging into the switch using the console port
[ASW] The switch cannot enter global mode
[EDS] When the Sundray switch is connected to a Cisco switch, the Cisco switch network port will go down
[HCI-ANI] ANI authentication failed due to ANI not configuring a gateway
[HCI-ARM] ARM installation failed with the prompt: Exit the installation program, reason: The server is not equipped with a RAID card (54).
[HCI-ARM] Unable to mount USB disk after installing openEuler system
[HCI-ASEC] asec authentication failed, cloud security center service abnormality
[HCI-ASEC] asec deployment failed, and failed to obtain cloud security center Cluster information
[HCI-aSec] Installation of the Virtual Machine security agent plug-in failed and prompted that the disk space was insufficient by 2G
[HCI-Monitoring Center] Use SNMP to monitor virtual machines
[HCI-SCMT] The amount of internal data in the virtual machine decreases after migration.
[HCI-SCMT] The virtual machine network card cannot be started after migration to hyper-convergence
[HCI-SCP] aops monitoring virtual machine status shows that data is not reported
[HCI-VN] 5000 rate NIC before 680 do not support solutions
[HCI-VN] 630R2 edit Management Interface mask prompts service unavailable
[HCI-VN] 670 When passing through vxlan, the inner IP packet is fragmented, causing the DF bit to be cleared
[HCI-VN] 680 front-end alarm virtual router operation failure
[HCI-VN] 680 Physical Host port xxxx configuration is lost, please check and try again
[HCI-VN] 680 rolling upgrade to 691 reports an error and fails to perform router Live Migration
[HCI-VN] After 670, when high Best Performance vxlan0mtu is not 1600
[HCI-VN] After upgrading the 670R3 patch, a Node is disconnected from the storage network of other hosts, affecting services
[HCI-VN] After version upgrade, MySQL database upgrade failed and network configuration delivery failed
[HCI-VN] ANI virtual machine error: Failed to establish authentication, please try again later or contact technical support
[HCI-VN] Check the firmware version of the NIC that is taken over for versions 630 and later
[HCI-VN] Configuring IP on the vxlan port causes a network segment conflict alarm, error code: B105000D
[HCI-VN] Error during upgrade: Virtual Network upgrade post-processing failed
[HCI-VN] External network loop causes latency and packet loss in virtual machines
[HCI-VN] Failed to add aggregate interface to hosts in batches
[HCI-VN] Failed to add Node, failed to update ANET certificate and other authentication information
[HCI-VN] Failed to obtain network connection information: Communication with Node is abnormal, please check the network connection status! Error code: 0x01001AD8
[HCI-VN] Failed to re-set the Cluster IP, and data plane (DP) repeatedly reported that the network port had been taken over
[HCI-VN] HCI supports different aggregation modes. How do Node and switches configure the aggregation mode?
[HCI-VN] How aDesk communication interface IP when VXLAN and terminal communication ports are multiplexed
[HCI-VN] How to switch storage ports from single/Link Aggregation with Two Switches to standard link aggregation when upgrading from versions prior to 670 to versions 670 and later
[HCI-VN] In a four-network integration environment, an alarm indicates that the LACP aggregation member port peer is not configured with LACP aggregation mode
[HCI-VN] Invalid mask causes alarm network configuration to fail to be delivered, and the control plane service status is abnormal
[HCI-VN] NIC does not receive lacp messages, resulting in abnormal lacp aggregation negotiation
[HCI-VN] NIC incompatibility causes business network interruption
[HCI-VN] Physical network cross-connection scenarios cause Virtual Network anomalies
[HCI-SCP] The operation of disabling ASEC is not correct , causing the cluster to fail to be added to SCP.
[aServer] Server unable to boot up after upgrade to HCI 670
“SSD Does Not Support Discard” Alert When Creating VS
[ASEC] Failed to enable security capability. Reason for failure: Failed to authorize the Virtual Machine security protection component. Please contact technical support
[ASEC] The number of authorized CPUs aSEC Cluster resource pool have been disabled, and the protection status of the Virtual Machine are all displayed as unprotected
[HCI-VN] 6.10.XX version inspection prompts that the FDB entries for storage reuse are inconsistent with the configuration file
[HCI-VN] Distributed Firewall not take effect on template VMs in VDI VM
[HCI-LMT] The number of non-media errors of disk (XXX) has exceeded the limit. Non-media errors have occurred 1003 times, which is greater than or equal to the threshold of 1000. Recommendation: Please replace the disk in time.
[ASEC] aSEC VM/Virtual Machine Snapshot Failed
[HCI-LMT] Importing a VM VMA template, the progress bar is stuck and cannot be completed
[ASEC] Data protection policy snapshot Take Snapshot failed
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Troubleshooting Guide
[HCI-LMT] 630R2 Offline Upgrade 6.10.0 failed, and the upgrade package file detection failed.
[HCI-VN] After Node host network port is plugged in, Node goes offline (NIC can send packets but cannot receive packets)
[HCI-VN] Distributed Firewall sets a Deny groups, but mutual access between virtual machines in the group is also blocked
[HCI-VN] Failed to obtain the VLAN Subinterface configuration list
[HCI-VN] Migrate router error: Currently in migration state, operation not Allow
[HCI-VN] One-Health Check reports storage network communication port detection: Program detection timeout
[HCI-VN] Upgrade completed detection, Node business port configuration is inconsistent with the database
[HCI-VN] Virtual Machine cannot start after restarting NIC (vlink not delivered)
[HCI-VN] vxlan address is not sent, vxlan0 has no ip
[HCI] After restoring the root password in centos, the correct password is used to log in but the prompt is "login incorrect"
[HCI] Cluster is lost after a physical machine in the cluster is restarted
[HCI] Detect upgrade package, detect hard disk configuration abnormality, obtain virtual storage status, command execution failed
[HCI] NVIDIA authorization server configuration IP address prompts "Error: unknown connection ''. "
[HCI] When adding iscsi to HCI and clicking on authentication, an error message appears: "Storage configuration update failed: Storage access abnormality, please confirm the storage environment!
[HCI] When updating License key file, the message "Platform authorization activation failed! Invalid name"
[HCI] Windows virtual machine NIC NIC cannot be seen in the adapter options.
[Interface Multiplexing] When editing or switching network ports, prompt: The system is unavailable, possibly because the system is busy. Please try again later.
[No volume scenario] Single node and single Witness Node, upgrade 670 and earlier versions to higher versions, the volume page prompts that it is initializing
[VDI]Node status are showing as "0%"
【aCloud】Antivirus software causes virtual machine network to be intermittently connected
【aCloud】Test connectivity failure to online SP server with third party proxy
【HCI-ASEC】How to enter the backend of aSEC
【HCI-VN】Windows virtual machine network performance issues
【HCI】Oracle Database Performance Issue Troubleshooting Guide_V6.8.0
【HCI】Storage port interrupt core isolation
【HCI】Storage Private Network Troubleshooting Guide_V6.8.0
Power On stuck at Booting from Hard Disk
Troubleshooting virtual machine latency issues
Virtual storage creation prompts that the virtual Virtual Datastore supports a maximum Raw Capacity
【NGAF】Unable To Build IPsec VPN_Error: No Proposal
[HCI]HCI VM Backup Failed "Virtual machine disk has not been initialized completely. Please try again later"
【HCI】Unable to Delete Old Residual VMware Backup Policy on HCI after HCI is managed by SCP
SCMT – adding 1160 kernel version
【HCI】Window Server 2012 unable to detect NIC
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