Knowledge Base – Sangfor Support Center

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[aCloud] After migrating a Windows 2003 virtual machine to hyper-convergence on VMware, an error message is displayed when changing the IP address to the original virtual machine IP address.

[acloud] After Node has Graphics Card installed, the virtual machine has a Graphics Card added, but cannot boot and reports an error

[aCloud] After uploading the WAN optimized image, when creating a cloud interconnection tunnel on the cloud interconnection page, it still prompts to upload the image

[aCloud] Automatic deployment of RAC error ORA-00401

[aCloud] Automatic deployment script installation error [FATAL] [INS-30132]

[aCloud] Automatic merging of virtual machine backups failed.

[aCloud] Cluster occasionally prompts vxlan port alarm

[aCloud] Cluster upgrade reminder: There is a task running. Please go to the task list to cancel the running task, or wait for the task to complete before proceeding

[aCloud] Cluster ZK service did not add alarm

[aCloud] Creating a vAF device on the enterprise-level cloud acmp cloud management platform, unable to select storage location

[aCloud] Creating a virtual storage reports an error "Timeout in obtaining Node information, please try again later"

[aCloud] Dell FC disk cannot be recognized on the Add FC storage page

[aCloud] Error when entering rman, ORA-12560: TNS: protocol adapter error

[acloud] Error when migrating a virtual machine from vmware to acloud: The number of Slot per CPU socket of the migrated virtual machine cannot be an odd number greater than 1

[aCloud] Error when uploading ISO image to FC storage: Disk space check failed, please check whether the disk space is sufficient or whether the disk space is writable

[aCloud] Errors when running Rman backup scripts: RMAN-06208, RMAN-06210, RMAN-06214

[aCloud] Explanation of various operation speed restrictions on the hyper-converged platform.

[aCloud] In aCMP scenario, log in to Cluster and manually Revoke/Deallocate Cluster authorization, and it cannot be added again

[aCloud] Migrate VM prompt: Please check whether the boot disk or the system disk is a GPT disk, if so, upgrade system to Windows Server 2008 R2 first before performing migration operation.

[aCloud] Non-admin user administrator fails to start the virtual machine, prompting that there is no power control permission

[aCloud] Oracle database expdp exports a table with lob fields, reporting an ORA-01555 error

[aCloud] Oracle RAC reports an error, PRVG-1101: The SCAN name cannot be resolved

[aCloud] P2V Migration virtual machines prompts "Disks with the same disk ID are not supported in the system"

[acloud] p2v tool migration reports network configuration error, prompting that the subnet mask corresponding to IP (xxxx) failed to be obtained

[aCloud] Platform upgrade 6.0.0R3 completed, waiting for Node restart, Cluster IP is not accessible.

[aCloud] Reporting "libcap.so.1: cannot open shared object file: No such file" during Oracle Rac installation

[aCloud] Server2008 virtual machine enters the repair interface after Power On on.

[acloud] Storage Expand Capacity alarm prompts that the total number of authorized physical CPUs required in Cluster is greater than the number of virtual storage Licensing/license key authorizations

[aCloud] Stretched Cluster adding witness node host to extended cluster: Node hard disk configuration does not meet requirements

[aCloud] stty erase solves the issue of ^H appearing when pressing backspace.

[acloud] The aggregation network with Xinrui's switch is not working

[aCloud] The IO Latency of the Oracle database file type Log File in the monitoring center has exceeded the threshold of 50ms for 3 consecutive times.

[aCloud] The monitoring center reports an error when adding performance monitoring to a Windows virtual machine, indicating that no credentials have been set for the virtual machine

[aCloud] The newly added Cluster in the cluster cannot recognize the external ISCSI storage.

[aCloud] Ubuntu system virtual machine console keyboard layout is chaotic.

[aCloud] Unable to import VAF licensing/license Licensing/license key

[aCloud] Unable to mount Linux LVM partition in rescue mode.

[aCloud] Virtual machine performance optimization installation failed

[aCloud] When adding a physical disk to a virtual machine in FC storage, the physical disk on the server cannot be seen

[aCloud] When adding an aggregated Aggregate Interface, some network ports cannot be selected

[aCloud] When adding iscsi storage, an error message appears: "Storage access exception, please confirm the storage environment"

[aCloud] When backing up a virtual machine with CDP, an error message appears: "The host where the Node is located cannot access the IO log storage"

[aCloud] When Clone VM and selecting the Run Location, an exclamation mark appears in front of a Node, and it is prompted that cloning the virtual machine to this Node will cause network disconnection

[aCloud] When creating a virtual Virtual Datastore, it prompts "Data Disk configuration is incorrect, at least 2 hosts are required to configure Data Disk"

[acloud] When creating a volume for virtual storage, it prompts that the acquisition of Node information has timed out.

[aCloud] When filling Licensing/license key, it prompts "Device basic component (aSV) Licensing/license key failed, Licensing/license key check failed"

[acloud] When importing the CDP backup Licensing/license key, the message "Insufficient CDP module Licensed Resources, please contact customer service to upgrade Licensing/license key

[aCloud] When opening the SANGFOR Converter migration tool, the message "Sangfor migration tool installation failed" pops up

[aCloud] When replacing Node, the message "The remote Node and the current Cluster patch package version are inconsistent" appears.

[aCloud] When starting the MySQL service on the server 2003 virtual machine, an error message appears: The local computer cannot start MySQL, error 1053: The service did not respond to the start or control request in a timely manner

[acmp] The acmp service is unavailable, possibly due to system congestion.

[ASW] Garbled code when logging into the switch using the console port

[ASW] The switch cannot enter global mode

[EDS] When the Sundray switch is connected to a Cisco switch, the Cisco switch network port will go down

[HCI-ANI] ANI authentication failed due to ANI not configuring a gateway

[HCI-ARM] ARM installation failed with the prompt: Exit the installation program, reason: The server is not equipped with a RAID card (54).

[HCI-ARM] Unable to mount USB disk after installing openEuler system

[HCI-ASEC] asec authentication failed, cloud security center service abnormality

[HCI-ASEC] asec deployment failed, and failed to obtain cloud security center Cluster information

[HCI-aSec] Installation of the Virtual Machine security agent plug-in failed and prompted that the disk space was insufficient by 2G

[HCI-Monitoring Center] Use SNMP to monitor virtual machines

[HCI-SCMT] The amount of internal data in the virtual machine decreases after migration.

[HCI-SCMT] The virtual machine network card cannot be started after migration to hyper-convergence

[HCI-SCP] aops monitoring virtual machine status shows that data is not reported

[HCI-VN] 5000 rate NIC before 680 do not support solutions

[HCI-VN] 630R2 edit Management Interface mask prompts service unavailable

[HCI-VN] 670 When passing through vxlan, the inner IP packet is fragmented, causing the DF bit to be cleared

[HCI-VN] 680 front-end alarm virtual router operation failure

[HCI-VN] 680 Physical Host port xxxx configuration is lost, please check and try again

[HCI-VN] 680 rolling upgrade to 691 reports an error and fails to perform router Live Migration

[HCI-VN] After 670, when high Best Performance vxlan0mtu is not 1600

[HCI-VN] After upgrading the 670R3 patch, a Node is disconnected from the storage network of other hosts, affecting services

[HCI-VN] After version upgrade, MySQL database upgrade failed and network configuration delivery failed

[HCI-VN] ANI virtual machine error: Failed to establish authentication, please try again later or contact technical support

[HCI-VN] Check the firmware version of the NIC that is taken over for versions 630 and later

[HCI-VN] Configuring IP on the vxlan port causes a network segment conflict alarm, error code: B105000D

[HCI-VN] Error during upgrade: Virtual Network upgrade post-processing failed

[HCI-VN] External network loop causes latency and packet loss in virtual machines

[HCI-VN] Failed to add aggregate interface to hosts in batches

[HCI-VN] Failed to add Node, failed to update ANET certificate and other authentication information

[HCI-VN] Failed to obtain network connection information: Communication with Node is abnormal, please check the network connection status! Error code: 0x01001AD8

[HCI-VN] Failed to re-set the Cluster IP, and data plane (DP) repeatedly reported that the network port had been taken over

[HCI-VN] HCI supports different aggregation modes. How do Node and switches configure the aggregation mode?

[HCI-VN] How aDesk communication interface IP when VXLAN and terminal communication ports are multiplexed

[HCI-VN] How to switch storage ports from single/Link Aggregation with Two Switches to standard link aggregation when upgrading from versions prior to 670 to versions 670 and later

[HCI-VN] In a four-network integration environment, an alarm indicates that the LACP aggregation member port peer is not configured with LACP aggregation mode

[HCI-VN] Invalid mask causes alarm network configuration to fail to be delivered, and the control plane service status is abnormal

[HCI-VN] NIC does not receive lacp messages, resulting in abnormal lacp aggregation negotiation

[HCI-VN] NIC incompatibility causes business network interruption

[HCI-VN] Physical network cross-connection scenarios cause Virtual Network anomalies

[HCI-SCP] The operation of disabling ASEC is not correct , causing the cluster to fail to be added to SCP.

[aServer] Server unable to boot up after upgrade to HCI 670

“SSD Does Not Support Discard” Alert When Creating VS

[ASEC] Failed to enable security capability. Reason for failure: Failed to authorize the Virtual Machine security protection component. Please contact technical support

[ASEC] The number of authorized CPUs aSEC Cluster resource pool have been disabled, and the protection status of the Virtual Machine are all displayed as unprotected

[HCI-VN] 6.10.XX version inspection prompts that the FDB entries for storage reuse are inconsistent with the configuration file

[HCI-VN] Distributed Firewall not take effect on template VMs in VDI VM

[HCI-LMT] The number of non-media errors of disk (XXX) has exceeded the limit. Non-media errors have occurred 1003 times, which is greater than or equal to the threshold of 1000. Recommendation: Please replace the disk in time.

[ASEC] aSEC VM/Virtual Machine Snapshot Failed

[HCI-LMT] Importing a VM VMA template, the progress bar is stuck and cannot be completed

[ASEC] Data protection policy snapshot Take Snapshot failed

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