Log in

Sangfor Support Center

Table of Contents
< All Topics
Print

【CC】Unable to import license file to CCOM3.0.50

Posted
Updated
Bysengchun.yap@sangfor.com
Views6

Issue Description

It shows error message "Offline licensing failed" when try to import new license file to renew license

Handling Process

  1. SSH to Cyber Command
  2. Move old license to /data partition with command "mv /sf/sgp/license/etc/sf_license.lic /data"
  3. Upload new license file to CCOM to activate license

Solution

  1. Move old license to /data partition