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【STA】After STA updates the authorization, the status shows as not activated

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Problem Description

STA3.0.30, after importing the license, the software upgrade is shown as valid, but the overall license status is shown as inactive.

Warning Very-Low Risk


Authorization anomaly.png (228.26 KB)

Effective troubleshooting steps

  1. Use notapad++ software to open the authorization file and check that the authorization version Fair the file is STA3.0.26

    Authorization file.png (52.09 KB)

Root cause

STA version 3.0.30 cannot use the software STA3.0.26C authorization. You need to re-authorize it and open it as the hardware STA3.0.29 authorization.

solution

Re-authorize

Operation Impact Scope

None

Original Link

https://support.sangfor.com.cn/cases/list?product_id=24&type=1&category_id=10054&isOpen=true