Table of Contents
< All Topics
Print

[Cyber Command] Connectivity test failed when linked to Huawei firewall

Problem Description

Cyber Command linked to Huawei firewall, connectivity test failed

Effective troubleshooting steps

  1. Check the configuration according to https://pan.sangfor.com/preview.html?fileid=1966916;

  2. Cyber Command packet capture shows that the SYN packet sent is rst by Huawei;


3. We can see that Huawei has opened all the connections. Huawei captured the packet and found that it responded with ACK.

Root cause

Huawei firewall configuration error

solution

The interface for Huawei to connect to Cyber Command is not selected as public, and the certificate is selected as local


Operation Impact Scope

None

Is this a temporary solution?

No

Original Link

https://support.sangfor.com.cn/cases/list?product_id=24&type=1&category_id=10263&isOpen=true