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[Cyber Command] Cyber Command system detection prompts “inserter platform core process abnormality” due to Critical expiration

Problem Description

Cyber Command is inspected in [System Maintenance] – [System Detection], and the inspection result indicates "The Critical process of the inserter platform is abnormal"

Warning Very-Low Risk

Effective troubleshooting steps

  1. Check the Cyber Command platform authorization in Cyber Command's [System Settings] – [Serial Number Settings] to confirm that the authorization has expired (or has not been opened)
  2. It is determined that it is caused by unauthorized, and it is normal after re-enabling authorization and filling in.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=24&type=1&category_id=9890&isOpen=true