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[Cyber Command] Daily export has no data

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Problem Description

The Customer Feedback Processing Center has many risk hosts corresponding to the day, but the exported daily report content is empty.

Effective troubleshooting steps

Checking the disposal center, the risk Host and Risky Server have the highest Risk Level of only High Risk, and none of them have been compromised.

Root cause

Daily, weekly and monthly reports only count risk hosts with Risk Level of 8, 9 and 10. Data without corresponding Risk Level will be empty.

solution

Just explain it clearly to the customer.

Suggestions and Conclusion

It is recommended to pay close attention to the equipment disposal center and handle the loss of Endpoint in a timely manner.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=24&type=1&category_id=9813&isOpen=true