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[Cyber Command] Inconsistent platform names result in “Permission denied” prompt when pulling API data

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Problem Description

When using the demo provided by R&D to pull API data, a "Permission denied" (code 13) prompt is returned

Warning Very-Low Risk

Effective troubleshooting steps

  1. Check and compare the code Fair the demo and the newly added API device configuration on Cyber Command, and find that the platform name is inconsistent, as shown below:
  2. After modifying the configurations on both ends to be consistent, pulling data again is normal

solution

After modifying the configurations on both ends to be consistent, pulling data again is normal

Suggestions and Conclusion

Note: When using the demo provided by R&D to pull API data, you only need to modify the corresponding IP, account password, and platform name information. Other Very-Low Risk does not need to be changed, but it is necessary to ensure that the account password and platform name are consistent with the configuration on Cyber Command.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=24&type=1&category_id=9897&isOpen=true