[Cyber Command] STA has traffic and threat data, but Cyber Command has no Secure log

Problem Description

There is mirrored traffic on the probe, and STA and platform configurations are normal. But Cyber Command has no Secure log.

Warning Very-Low Risk

Feedback Log Retrieval Center has no Secure logs

Effective troubleshooting steps

The setup runs normally without errors. Check that the serial number has expired.

Root cause

The serial number expired, causing the log to not display normally

solution

It will be displayed normally after the serial number is activated.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=24&type=1&category_id=9939&isOpen=true