“` [ES] 3.5.24 Offline Deployment Access Console Prompts Internal Server Error “`

Problem Description

After offline deployment of ES version 3.5.24, accessing the console prompts a 500 error.

Alarm Information

Root Cause

The server.ini configuration conflicts with the 127.0.0.1 address and other module mechanisms, resulting in an exception.

Solution

1. Run cat /sf/ES/manager/config/server.ini to confirm that the address for offline installation configuration is 127.0.0.1.

2. Execute vi /sf/ES/manager/config/server.ini, modify the corresponding IP to 127.0.0.2, save and exit, and then execute /sf/ES/manager/bin/eps_services restart to restart the EPS service. After that, observe if the access is normal.
   

   Suggestions and Summary

   Before modifying the configuration file, please make sure to back it up. Also, be sure to only modify the IP section and do not change any other field content, otherwise it may cause other abnormalities.

   Original Link

   https://support.sangfor.com.cn/cases/list?product_id=16&type=1&category_id=2577&isOpen=true