[ES] Frequently Asked Questions about Upgrading and Packaging
Problem Description
Collect common issues and solutions for ES upgrade packaging.
Effective Troubleshooting Steps
- The device has previously been flashed with a customized package and cannot be directly upgraded. It is necessary to first confirm whether these customizations have been incorporated into the higher version before upgrading. For specific customization operation methods, refer to: Customization Upgrade Method
PS: Please confirm if this customized high version has been included for consultation with experts. - The upgrade package name has been changed, causing the upgrade to fail: ES import rule library prompts insufficient space
- Error message "Insufficient space" when importing upgrade package or vulnerability patch: Insufficient disk space prompt when importing patch but actually sufficient
Solution
As above
Original Link
https://support.sangfor.com.cn/cases/list?product_id=16&type=1&category_id=2607&isOpen=true