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[ES] Modified the host username during the initialization of the Windows client scanning card engine.

Problem Description

The Windows environment client is stuck at initializing the engine and cannot start scanning normally.

Alarm Information

Effective Troubleshooting Steps

  1. When accessing the folder on the Windows host, an error message "No mapping between account names and security IDs was done" is found, as shown in the following figure:

  1. Based on the error message, it is determined that the host has changed the username but has not restarted. Restart the Windows host to resolve the issue. (Note: If unable to restart the host, restoring to the original username is also acceptable)

    Solution

    Restarting the Windows host resolves the issue.

    Original Link

    https://support.sangfor.com.cn/cases/list?product_id=16&amp;type=1&amp;category_id=2673&amp;isOpen=true