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[ES] Unauthorized display on the platform after Windows terminal installation.

Problem Description

After installing the agent on a Windows computer, it shows as unauthorized on the platform.

Alarm Information

260675c9e0725283a3.png (1.13 MB)

Process –

  1. In [System Management] – [Authorization Management], check the authorization and find that the Windows terminal authorization is not enabled.

291305c9e079120d2c.png (1.21 MB)

Root Cause

No authorization to open Windows terminal.

Solution

To authorize the opening of the Windows terminal, you can contact 400 for authorization testing or contact a local company for authorization.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=16&amp;type=1&amp;category_id=2499&amp;isOpen=true