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Unable to save Data Backup settings

Posted
Updated
Bykokfu.tan@sangfor.com
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Issue Description

User feedback that when click on [Save] button under System > System > Data Backup it failed prompting " Operation failed. Backup settings parameter is invalid.

Error/Warning Information

file

Handling Process

  1. Tried to uncheck some options from Data Backup to see if it’s existing configuration causing issue, but after uncheck all modules it is still not able to save.

  2. Checked on browser debug, did not found any obvious errors but can be certain that it is somehow related to the parameters used.
    file

  3. Check on backend logs, it shows "Illegal backup setting parameters"
    file

  4. Check the syslog.ini file on ES Manager backend. Path : /ac/dc/config/syslog.ini
    file

  5. Noted the disk_crypt_log value is undefined.

Root Cause

Known bug, it is resolved in newer version of 3.7.2 (older build of 3.7.2 has the problem exists.

Solution

Modify the following line:
disk_crypt_log = 0
file