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Unable to submit changes on anti-malware and vulnerability remediation

Posted
Updated
Byjing.wong@sangfor.com
Views7

Issue Description

Unable to submit changes on anti-malware and vulnerability remediation.

Error/Warning Information

file

Handling Process

  1. Confirmed if direct click save without any changes, issue persisted.
  2. verified the MGR is upgraded once official version is release, did not upgrade to Beta version before.
  3. Checked backend logs and found there is error logs at /ac/var/log/data_center/log/ldb/launch/0
    file
  4. R&D perform checking and located the issue is under
    /sf/edr/manager/config/cfgcenter/local/safe_policy.conf.static
  5. R&D replace the parameter from this is EDR Server > This is Endpoint Secure Manager in this file /sf/edr/manager/config/cfgcenter/local/safe_policy.conf.static

  6. Verified issue resolved after the change.

Root Cause

New Bug

Solution

By Backend Changes