Equipment Expand capacity AND customization demand inquiry

Problem Description

If you encounter customers with requirements and equipment Expand capacity and hardware customization, you can follow the steps below.

solution

Scenario Mon: Customer asks if it is possible to Expand capacity of components
Step One: Obtain the customer's device SN, Model and configuration, and whether there is any related hardware customization.
Step Two: Query the customization Info in the W3 SCP App according to the model, as shown in the figure below. According to the actual Settings, OK whether the corresponding customization can be made.

Scenario Tue: Customer asks what Model components can be expanded
Step One: Obtain device Model AND SN, and respond based on the SCP result.
Step Two: When the customization Info Medium SCP is insufficient/missing, the SN and Model will be fed back to the customization person in charge OK whether the capacity can be Expand capacity and the Instance Type of the Expand capacity accessories.
Network security customization: Chen Zhaoshu 51899
Server customization: Xu Wei 43346
Currently, the components that are not supported for customization are:
Services: CPU Usage, RAID card, 8-characters long. Expand capacity 12-characters long., third-party Graphics Card, customized Graphics Card power supply cable.
Network security: CPU Usage.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=156&type=1&category_id=27552&isOpen=true