[Hardware troubleshooting] Servers with SN starting with F6H cannot be put on the rack Auto unlock after a 1.2m Rack
Problem Description
Default guide rail L-shaped static guide rail (Fixed Share to the distance range of the front and rear holes of the Rack within 543.5mm to 848.5mm)

Ball bearing pull-out slide rails (need to be purchased separately, Fixed Share the distance between the front and rear holes of Rack within Applicable To of 610mm to 914mm)

solution
- Measure the distance between the front and rear holes Rack to see if it is greater than 848.5mm and less than 914mm. Yes, there are two ways to deal with it: one Yes find a purchasing agent to buy ball-type pull-out slide rails, and the other Yes find a Rack manufacturer to buy pallets for racking.
- If the distance between the front and rear square hole bars is greater than 914mm, the only solution is to use a pallet, or move the front and rear columns to the middle so that the distance reaches the distance supported by the guide rail.
- Servers Other manufacturers only have one guide rail. If the length is too short to be mounted on a shelf, the only solution is to use a pallet.
Original Link
https://support.sangfor.com.cn/cases/list?product_id=156&type=1&category_id=22683&isOpen=true