Log in

Sangfor Support Center

Table of Contents
< All Topics
Print

[aCloud] When backing up a virtual machine with CDP, an error message appears: “The host where the Node is located cannot access the IO log storage”

Posted
Updated
Byadmin
Views0

Problem Description

When backing up a virtual machine through CDP, an error message appears: "The host where the Node is located cannot access the IO log storage"

CDP.jpg (78.22 KB)

Alarm Information

The host where the virtual machine is located cannot access the IO log storage (Synology). Please select other storage and adjust the virtual machine in the policy.

Process –

After checking, it was found that the IO Activity Log Repository selected during CDP backup was an external iSCSI server, but the host where this virtual machine was located could not access this external iSCSI server.
Change the IO Activity Log Repository to virtual storage and the problem is solved.

Root Cause

The host where the virtual machine is located cannot access the IO Activity Log Repository

Solution

Change the storage location of the IO Activity Log Repository protected by CDP for the virtual machine to a location that can be stored on Node where the virtual machine is located.

Suggestions and Summary

None

Original Link

https://support.sangfor.com.cn/cases/list?product_id=33&type=1&category_id=15558&isOpen=true