Table of Contents
< All Topics
Print

[HCI-LMT] The number of non-media errors of disk (XXX) has exceeded the limit. Non-media errors have occurred 1003 times, which is greater than or equal to the threshold of 1000. Recommendation: Please replace the disk in time.

Problem Description

Warning: The number of non-media errors of disk (XXX) exceeds the limit. Non-media errors have occurred 1003 times, which is greater than or equal to the threshold of 1000. Recommendation: Please replace the disk in time.

Warning Information

The number of non-media errors of disk (XXX) exceeds the threshold. The number of non-media errors that occurred is 1003, which is greater than or equal to the threshold of 1000. Recommendation: Please replace the disk in time.

Effective troubleshooting steps

Detection principle:

First, obtain the corresponding disk information using the command: smartctl -iHA, as shown in the figure below. ID corresponds to the id in smart_id_raw, and RAW_VALUE corresponds to the raw_value in smart_id_raw.

The disk non-media error over-limit alarm determines whether the value of smart_996_raw val_996 is greater than or equal to the threshold 1000. It is necessary to check whether there is content with ID 996. If not, no judgment is required. If there is a need to judge, get RAW_VALUE to determine whether it is greater than 1000. If it is greater, an alarm is issued.

The following example does not contain content corresponding to ID=996. Please refer to it for reference.

Root Cause

The disk has a non-media error

Solution

Replace the disk

Operation Impact Scope

Node disk

Is this a temporary solution?

no

Suggestions and Conclusion

none

Troubleshooting content

See troubleshooting steps

Original Link https://support.sangfor.com.cn/cases/list?product_id=33&type=1&category_id=29286&isOpen=true