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“` [HCI] The administrator account is used to log in to the virtual machine and prompts you that your account has been disabled. “`

Problem Description

Logging in to the virtual machine with the administrator account prompts that your account has been disabled.

Root Cause

System administrator user is disabled.

Solution

Restart the virtual machine and press F8 to enter safe mode.


Open cmd with administrator privileges and execute the command "net user administrator /active:yes".

Rebooting virtual machine problem solved

Scope of Operation Impact

Need to Restart VM

Original Link

https://support.sangfor.com.cn/cases/list?product_id=33&type=1&category_id=17750&isOpen=true