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[HCI-VN] One-Health Check reports storage network communication port detection: Program detection timeout

Problem Description

Health Check on the HCI page, and the page displays that the program detection has timed out.

Warning Information

Program detection timeout

Effective troubleshooting steps

1. Check the log (log path: /sf/log/today/vn/vn-operation-service-api.log) and there is an error message: The network port name is illegal. If the network port has channel 18, a similar error message will be displayed. The following screenshot is just an example.

Root Cause

Health Check of the vn-operation-service service does not adapt to the network port name
Solution
It does not affect the network, but only causes display abnormalities, which can be temporarily ignored. HCI6110 has been resolved and can be upgraded as an option.

Operation Impact Scope

none

Is this a temporary solution?

no

Original Link https://support.sangfor.com.cn/cases/list?product_id=33&type=1&category_id=28248&isOpen=true