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[IAG] After the custom URL of a foreign website is banned, it can occasionally be opened: the second-level domain name with the same suffix is globally excluded

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Problem Description

I made a custom URL to deny foreign websites, but I can still open the websites denied by the policy occasionally.

Warning Information


895835c0fa33b65da2.png (86.86 KB)

Process——

  1. Check that the custom URL is configured correctly and the Internet access policy denial policy is also matched normally.
  2. After clearing the browser cache, the user can occasionally open the website after re-authentication.
  3. Check the global exclusion address and find that the second-level domain name with the same suffix is excluded. After disabling this globally excluded domain name, the banned website is rejected normally, and there is no occasional opening.

    120805c0fa4045840e.png (61.88 KB)

solution

Globally exclude and cancel the second-level domain names with the same suffix

Original Link

https://support.sangfor.com.cn/cases/list?product_id=22&type=1&category_id=6669&isOpen=true