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[IAG] Customized application does not take effect – “User-defined rules take precedence” is not checked

Problem Description

The IAG was configured with a custom application, but it did not take effect and was still identified by the device as an application in the rule base.

Process——

  1. Check that there are no errors in the custom application configuration

    399475c235f7f67847.png (63.43 KB)

  2. Test access to the corresponding application and find that it is recognized as the device's own application

    959095c235f97a1c49.png (25.58 KB)

  3. Check the custom application page and find that [User-defined rules take precedence] is not checked.

    685715c235fa78d9e0.png (18.95 KB)

  4. Check [User-defined rules take precedence] and then test the access application recognition to see if it is normal.

    519545c235fbb8a325.png (18.67 KB)

Root cause

After customizing the application, [User-defined rules take precedence] is not checked

solution

Check [User-defined rules take precedence] to solve the problem

Original Link

https://support.sangfor.com.cn/cases/list?product_id=22&type=1&category_id=6718&isOpen=true