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[IAG] Customized application release does not take effect

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Problem Description

The customer configured a custom application for the target, but it was still matched as an unidentified application

Warning Information


494055e58c253c125c.png (27.74 KB)

Process——

  1. Check the customer's configuration and find that the custom application configured by the customer adds the target domain name in addition to the IP address

    251385e58c75957efe.png (10.9 KB)

  2. Delete the target domain name in the custom application and add it to the newly created custom application

  3. Accessing the IP can be matched normally to the name of the custom application

Root cause

The [IP address] and [match target domain name] in the custom application are in an AND relationship. The matching process is as follows:
First, perform IP address matching. If the IP is within the range of the custom rule, continue with subsequent precise matching.
During the exact matching process, if a rule is configured with a domain name, domain name matching is required, and only when the domain name matches the rule will the rule be hit. If the domain name does not match then the rule is not hit.

solution

Separate IP addresses and URLs to create custom applications

Suggestions and Conclusion

The [IP address] and [matching target domain name] in the custom application are related to

Original Link

https://support.sangfor.com.cn/cases/list?product_id=22&type=1&category_id=7260&isOpen=true