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[IAG] Domain users go online in local user groups

Problem Description

When checking online users in online user management, it is found that the domain user goes online as a local user

Process——

  1. Check if the domain user exists in the domain group

    689915b545de7b48c5.png (37.59 KB)

  2. Check if the local user exists.

    81485b545e301c37e.png (47.69 KB)

  3. Delete the user from the local group and log out of the user in the online user management, let the user go online again, and the domain user successfully goes online as a domain group

Root cause

The domain user also exists in the local user group. The system defaults to giving priority to local users, so users go online as local users first, not domain users.

solution

Delete the user from the local user list and then log out. The user will then log in as a domain user.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=22&type=1&category_id=6054&isOpen=true