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[IAG] Error when importing lower version configuration into higher version: Configuration conversion failed

Problem Description

Importing IAG low version configuration to a higher version reports an error: Configuration conversion failed

375335cc274a0bb567.png (39.01 KB)

Process——

  1. Confirm that the configured software version (configuration version is 11.0R2 in the screenshot) can be imported into a higher version device (device software version is 12.0.5 in the screenshot)
  2. I found that the IE browser reported an error, but it worked fine when I switched to Google Chrome.

Root cause

Browser Issues

solution

Solve by changing to a browser other than IE

Suggestions and Conclusion

Solve by changing to a non-IE browser and re-operating

Restoring the backup (without restoring the network configuration) of IAG/SG will not restart the device, but restoring the backup (including restoring the network configuration) will restart the device.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=22&type=1&category_id=6923&isOpen=true