[IAG] Error when uploading the logo image of the customized authentication page: The server returns an error message

Problem Description

Customer feedback: After uploading the LOGO image of the authentication page of the IAG device, the prompt: Failed to upload the file, the server returns an error message when uploading the file

Warning Information

Effective troubleshooting steps

1. Check that the pixel size of the LOGO image meets the requirements. The image size is 200*42
   
2. When you press F12 to view the upload, the server returns "upload complete"
   

Root cause

Browser Cache Issues

solution

Change the browser or log in to the IAG console again in Incognito mode

Original Link

https://support.sangfor.com.cn/cases/list?product_id=22&type=1&category_id=25657&isOpen=true