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[IAG] External data center upgrade fails with “Port 443 is occupied by another program”

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Problem Description

External DC6.1 failed to upgrade to DC11.0R2, prompting that port 443 is occupied by other programs

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Process——

1: First, use the command to check which service 443 is occupied.
netstat -ano | findstr 443

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2: Go to Task Manager -> Processes, then in View > Select Columns, check PID, and then find the process 2368 according to the PID

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3: According to the process > right click to go to the service, stop the service to solve

197765b531b2e8c81b.png (6.61 KB)

Root cause

The external data center has VMware virtual machines installed, which occupy port 443. The default port of our DC11.0R2 web interface is also 443, which causes the upgrade to fail when the port is detected to be occupied.

solution

Stop the VMware service or uninstall the VMware virtual machine to solve the problem

Original Link

https://support.sangfor.com.cn/cases/list?product_id=22&type=1&category_id=6046&isOpen=true