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[AF] Dynamic public network using webagent prompts “DLAN_SUPPORT..returncode=111”

Problem Description

The public network address is dynamic. Use webagent to use SSL VPN. The access prompt is "DLAN_SUPPORT dlan4.0 advanced 061001 returncode=111"

Warning Info


934495c486c3e9dd9f.png (53.35 KB)

Process——

  1. Check the AF device's Internet access and configure Link State Detection
    Path: [Network] – [Interfaces Zones] – Select Interfaces – [Link State Detection] – [Enable]

    593865c4869e476818.png (14.25 KB)
  2. Command console to test the validity of the public network
    Path [System] – [Troubleshooting] – [Command Console]

    484085c486a484be0f.png (51.57 KB)
  3. Check the webagent configuration and it will prompt that webagent is disconnected

    868385c486a8501665.png (57.04 KB)

Root cause

The requested webagent address is abnormal

solution

Reapply for webagent and fill in the correct and valid webagent address
Path [Network] – [SSL VPN] – [Login Options] – Add [webagent Address]

Original Link

https://support.sangfor.com.cn/cases/list?product_id=13&type=1&category_id=642&isOpen=true