Log in

Sangfor Support Center

Table of Contents
< All Topics
Print

[AF] In a dual-machine deployment environment, the NGAF manager interface crashes when the intranet user logs in

Posted
Updated
Byadmin
Views2

Problem Description

When logging into the AF console interface from the intranet, a crash may occur.

Process——

Go to the switch connected to AF to check the mac table and find that the mac learned by the two interfaces connected to AF are the same.

Root cause

Before the standby machine is put on the shelf, the configuration is exported from the host machine and then manually imported into the standby machine, resulting in the MAC of the interfaces of the two devices being consistent.

solution

Restore the MAC Address the default values, and the primary and backup machines can log in successfully. The recovery method is as follows:

273155cd13fc9e1e0e.png (188.41 KB)

Suggestions and Conclusion

In dual-machine deployment, the standby machine does not need to manually import configurations. As long as the Interfaces and High availability configurations are configured, the configurations can be synchronized from the primary machine to the standby machine.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=13&type=1&category_id=691&isOpen=true