Log in

Sangfor Support Center

Table of Contents
< All Topics
Print

[AF] IPSEC VPN connection failed, System fault log reports: “Please confirm whether the domain name is correct”

Posted
Updated
Byadmin
Views3

Problem Description

In aggressive mode, the IPSEC VPN fails to connect when the local egress is a fixed IP and the peer egress is a dynamic IP.

Warning Info

There are the following warning Info

201425c307d0460163.png (193.08 KB)

Process——

  1. Check the configured domain name

    968905c3c8eec94c43.png (95.82 KB)
  2. AF cannot resolve the IP address corresponding to the domain name

    527905c3c8f89eb7cc.png (83.25 KB)

Root cause

The domain name is filled in incorrectly, so the IP address corresponding to the domain name cannot IP Address

solution

  1. Fill in the correct domain name

    310345c307d149e61f.png (97.47 KB)

  2. Or if the local external network is a fixed IP, you can let the other end actively connect to the local end, uncheck the active connection of the local end, and let the third-party device actively connect

    357365c307d2092fcf.png (98.8 KB)

Original Link

https://support.sangfor.com.cn/cases/list?product_id=13&type=1&category_id=630&isOpen=true