Table of Contents
< All Topics
Print

[AF] No permission to view shared keys Administrators not using an administrator account

Problem Description

When viewing the VPN shared key, the password is incorrect.

Warning Info


157265c2335f32690b.png (80.99 KB)

Process——

  1. Check the entered login password

    999665c23364aaa1a7.png (83.26 KB)

  2. After verifying the password of the administrator account, it was found that the login password entered was not the password of the admin account.

Root cause

When viewing the VPN shared key, you must enter the password of the administrator account to view it

solution

After entering the login password as the password of the administrator account, you can view the shared key normally

59375c23376f9f4d2.png (81.5 KB)

Original Link

https://support.sangfor.com.cn/cases/list?product_id=13&type=1&category_id=631&isOpen=true