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【NGAF】Failed to import license to HA Standby device

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Updated
Byhua.lee@sangfor.com
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Issue Description

Customer have 2 NGAF devices deploy in HA(High Availability) Active-Standby deployment. Recently, they have renew their license and plan to import to both device. When importing in Standby device, it failed with error below:

Error/Warning Logs:

file

Handling Process

  1. Check if the device enabled Sync Option.
  2. The role of this(abnormal) device is Passive Controller.
    file

Root Cause

This is because Passive Controller doen’t allow to modify config or import license.

Solution:

Disable the Sync Option, then perform license import. Afer license import successfully, need to enable back the Sync Option to ensure configuration can be sync successfully.