【NGAF】NGAF SSLVPN auto disconnect while transferring big files
Issue Description
NGAF SSLVPN auto disconnect while transferring big files
Error/Warning Information
Handling Process
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Perform testing to upload file via SSLVPN connection, and able to reproduce the issue.
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Checked over the system found there is logs about illegal access with the pc virtual ip.
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Confirmed it is a known issue, able to resolve by patching.
Root Cause
The authentication service failed due to unable to properly read the IP header.
Solution
Install patch
KB-AF-20201111-FixSSLVPNUploadFileIssue-AF8.0.35