【NSF】After enabled decryption the website unable be access (NET::ERR_CERT_AUTHORITY_INVALID)
Issue Description
When the decryption is enabled several website unable be access which shows error message (NET::ERR_CERT_AUTHORITY_INVALID)
Error/Warning Logs
Handling Process
- Verify if the website as mentioned was included on the Dst Websites category.
- Inspect certificate manager (Trusted Root Certificate Authorities > Certificates) to ensuer SANGFOR certificate has been installed.
Root Cause
SANGFOR certificate is not installed on the local machine causing the broswer does not trust SANGFOR SSL cert.
Solution
- Download SANGFOR certificate from the decryption module.
- Install the for the local machine and place the certificate under Trusted Root Certificate Authorities.
