Table of Contents
< All Topics
Print

【NSF】Firmware upgrade precheck fails (The device encountered critical processes errors).

Issue Description

When performing NSF upgrade precheck encounter the error (The device encountered critical processes errors).

Error/Warning Logs

file

Handling Process

  1. Check if the CPU optimization is enabled.
    file

Root Cause

  1. When the CPU optimization is enabled the logging process will be disabled which causing the precheck fails.

Solution

  1. Disable the CPU optimization option and reboot the device to ensure changes effective.