Issue Description

User forgot the virtual machine admin password.

Handling Process

1. Ensure the VM has installed VMtool.

2. Go to aCMP backend, enter below command:
   Command : "source /sf/bin/keystonerc_admin"
   

3. Access the VM using aCMP console, then get the VM UUID.
   

4. Go to aCMP backend, enter below command:
   Command: " apollo server-password-reset –server-id $uuid –password $newpassword "
   $uuid = The VM’s UUID
   $newpassword = The new passoword of the VM
   Result:
   

5. After enter above command, Try to access the VM using new password. It does not need to restart the VM and aCMP services.

Root Cause

User forgot the VM password.

Solution

1. Reset the VM password through aCMP.
2. New version support to reset password through Web UI.