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[SCP-Disaster Recovery] Editing the Disaster Recovery policy failed, error message: Virtual Machine cannot access the IO log storage

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Problem Description

Failed to edit the Disaster Recovery policy, reporting the error Virtual Machine cannot access the IO log storage

Warning Information

Effective troubleshooting steps

First, check whether the IO log storage can be accessed according to the case library:
https://support.sangfor.com.cn/cases/list?product\_id=33&type=1&category\_id=23488

Root cause

SCP680 series issues: When editing the Disaster Recovery strategy, paging causes the Virtual Machine to be unable to access the storage error.

solution

Solution 1: Install the SCP680 patch collection, patch col_04 or above. Currently (January 10, 2024) col_06 has been released.

Solution 2: Upgrade scp690.

Original Link

https://support.sangfor.com.cn/cases/list?product_id=36&type=1&category_id=26598&isOpen=true