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[SCP] LDAP user unable to import in SCP

Posted
Updated
Bychiewmin.lee@sangfor.com
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Issue Description

LDAP user unable to import to SCP.

Handling Process

  1. User has configured LDAP user and feedback test connectvity was successful, but LDAP user unable to import.
    file
    file

  2. Perform packet capture when SCP trying to import the user, found that there is a invalid DNSyntax error return from the AD server.
    file

  3. Further checking on the configuration, found that the DN name was using email address.
    file

  4. As per verified, currently SCP does not support email address format. It only support with the following format: CN=example-user,CN=Users,DC=example-domain,DC=com.file

  5. After change the format of DN name, LDAP user was able to import successfully.file

Root Cause

SCP currently does not support email address for DN name.
The compatible format should be as following :
CN=example-user,CN=Users,DC=example-domain,DC=com.

Solution

Change DN name to compatible format.