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[SCP] SCP reports an error when authorizing a single-Cluster cluster: Failed to obtain extended Cluster Licensing information

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Byadmin
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Problem Description

The customer is adding a Node as a cluster to SCP as the second Cluster. He wants to authorize through SCP first and then add Node to build the Cluster. However, when authorizing a single-Cluster, an error message appears: Failed to obtain Licensing information for Cluster extended cluster. Single-Node Cluster cannot be authorized normally.

Root cause

The Node needs to be restarted after HCI is installed, otherwise an error will be reported for extending Cluster. The reason is that Redis is not initialized after installation. Restarting will initialize Redis

solution

After restarting Node, you can Licensing Node againLicensing

Original Link

https://support.sangfor.com.cn/cases/list?product_id=36&type=1&category_id=19490&isOpen=true