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【aDesk】Abnormal use of the new generation of college English Software (black screen, left-click stuck when playing animation)

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Problem Description

Abnormal use of the new generation of college English Software (black screen, left button stuck when playing animation)

solution

  1. Software requirements display needs

  2. Software is still abnormal when Test Connectivity administrator Error

  3. Test normally Auto unlock after Close audio optimization in the virtual Connected

  4. Since Auto unlock after policy is turned off inside VM, it only Effective on Odd VM. If you want it to Effective VM, you need to turn off multimedia redirection Auto unlock after the Policy Sets Medium to the vdc, then restart VM and log off User to Reset-Connected the Test Connectivity. All Connected.

Is Yes temporary solution?

No, the measured 2D scene can also meet the needs Software

Original Link

https://support.sangfor.com.cn/cases/list?product_id=26&type=1&category_id=13602&isOpen=true